Frequently Asked Questions

Below you’ll find answers to some of the most frequently asked questions. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to email us at support@mydoclinic.com

Absolute safety and privacy are assured. Your consultation request will reach our e-mail ID and it will be answered by one of our expert panellists by e-mail or given appointment for video consultation, depending on what you had requested for. This site is only an interface, that is – the place where people come in contact with Professionals and request for medical services. Please read our Privacy Policy.

Questions will be answered by a qualified expert panellist. Our doctors have vast experience in their respective fields.

Our website, mydoclinic.com gives all the details about how to get in touch with us. Complete information is available on the website. Feel free to write to us for any clarifications.

Anybody who is above 18 years of age. Adults can register on behalf of children. You have to submit correct proof of age and identity at the time of registration.

All the speciality services are available. We can get you in contact with the required doctor, always.

We ensure that card transaction is safe and secure. One payment will entitle you for one consultation only. If you are advised to undergo any laboratory test, email the lab results within the validity period of 10 days and the doctor will respond after going through the results.

We are coming up with ambulance, emergency and home care services soon.

At present we can assist you in your insurance claims. We will tie-up with Insurance companies soon.